Particular Audience Particular Audience
Talk to us

The retail decisioning layer

One system decides what each shopper sees. Most retailers run four or five separate tools.

Search in one tool, recommendations in another, pricing in a third, ads bolted on top — nobody owns the order products appear in, and the margin leaks between them. Particular Audience replaces that patchwork with a single decision: a Unified Decision Engine that scores relevance, inventory, margin and sponsored demand in one pass, on every surface, including the AI assistants now doing the shopping.

Leading toy retailer (LEGO) — LEGO price-beat: supplier-funded coupons that survive site-w | Particular Audience

+306% lift on price-match discount; +81% on best-price affirmation alone — both stacking cleanly inside the retailer's own promo calendar.

LEGO price-beat: supplier-funded coupons that survive site-wide sales

+306% lift on price-match discount; +81% on best-price affirmation alone — both stacking cleanly inside the retailer's own promo calendar.

  • +306% Conversion lift (price-match)
  • +81% Conversion lift (affirmation)

A leading toy retailer partnered with Particular Audience to price-match LEGO products against three major competitors. Two modal variants were tested: (1) affirming the retailer already had the best price, and (2) citing a cheaper competitor and making up the difference with a supplier-funded coupon scoped to eligible SKUs only.

The price-match discount variant drove a +306% lift in conversion over baseline (5.6% vs 1.4%). The best-price affirmation variant — used when the retailer was already cheapest — still delivered a +81% lift, converting price-comparison shoppers who would otherwise have bounced.

Critically, the supplier-funded coupon ran inside the retailer's own promotional calendar without cannibalizing blanket sales. The mediation layer enforced eligibility, prevented double-discounting, and let both the site-wide promo and the SKU-scoped supplier coupon survive in the same session.

Customers that triggered a price-match modal converted at a significantly higher rate than customers that did not. Even confirming the site already had the best price drove significant uplift. — Toy retailer case write-up, Similar Inc