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One engine for every retail decision.

Most retailers run four or five separate tools.

Search in one tool, pricing in another, ads bolted on top — nobody owns the order shoppers see, and margin leaks between them. The Unified Decision Engine governs relevance, inventory, margin and sponsored demand in one pass, on every surface, including the AI assistants now doing the shopping.

Start with one surface. Leave the rest of your stack untouched.

Need one thing first? Start with our AI product recommendation engine or AI site search.

Ecommerce Search Migration: Test, Switch and Roll Back

Plan an ecommerce search migration with catalogue and event parity, query evaluation, a controlled release and explicit rollback criteria for your team.

Ecommerce search migration checklist: test, switch and roll back

A search migration is complete when shoppers can reliably find and buy the right products, and your team can explain the result. Define acceptance criteria before the switch. This checklist covers data, relevance, interface behaviour, measurement, release ownership and recovery if the new configuration fails a critical test.

Freeze the scope before comparing engines

Name the surfaces being changed: full search, autocomplete, category navigation or a combination. Record languages, stores, devices, filters and sorting options. Decide who owns the interface, catalogue pipeline, event collection and incident response. A migration should not quietly become a storefront redesign with no stable comparator.

Capture a baseline configuration and a representative query panel. Include common queries, exact identifiers, modifiers and genuine unavailable products. Keep enough detail to reproduce the filters and catalogue version used in each test. PA's integration guidance identifies the product feed and checkout verification as practical dependencies. Integration overview.

Prove data and interface parity

Check product identity, variants, visible prices, availability and destination URLs. Exercise pagination, filters, sorting and a change of store. Confirm that a product card leads to the same purchasable variant shown in results. Verify catalogue removals as carefully as additions.

Map existing rules into three groups: mandatory constraints, optional commercial preferences and historical patches. Do not copy every rule automatically. Test whether its purpose still applies and whether the new retrieval system makes the patch redundant.

Observe before sending meaningful traffic

A shadow comparison is a proposed release pattern: send an authorised copy of test queries to the candidate engine without changing the customer response. Compare relevance, errors and latency while respecting the retailer's data-handling requirements. Shadow traffic does not establish a conversion lift because shoppers have not used the candidate experience.

When the implementation passes the agreed checks, use a controlled release with stable assignment. Record which configuration each visitor received and log failures consistently across variants. Check that metrics do not count autocomplete fragments as completed searches. PA search-event guidance.

Write the rollback decision in advance

Name the person authorised to stop the release and the condition that triggers it. Examples include incorrect prices, unavailable items being presented as purchasable, broken checkout links or a material deterioration in an agreed metric. Set thresholds from the retailer's baseline and tolerance; a generic percentage cannot choose them responsibly.

Rehearse the switch back using a staging environment or approved release mechanism. Preserve catalogue compatibility and the previous working configuration long enough to make reversal possible. Document what happens to caches, experiment assignment and analytics when the route changes.

Close with a signed acceptance record

Review relevance, commercial outcomes and operational performance separately. A launch can be technically successful while the commercial test remains inconclusive. Record remaining issues, owners and evidence rather than allowing a launch date to stand in for acceptance.

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Frequently asked questions

Does replacing search require replatforming?

Not necessarily. Scope the search service, storefront integration and data contracts separately. Whether the existing interface can be retained depends on its dependencies and required features. Confirm this in a technical review rather than assuming every search component is interchangeable.

What should a shadow test prove?

It can compare responses, coverage, latency and failures before customers use the new experience. It cannot establish customer conversion or revenue impact. Run it against authorised queries and the same catalogue conditions, then use a suitable live test for commercial effects.

How long should the migration take?

There is no reliable universal duration. Catalogue quality, interface work, event tracking, environments and acceptance requirements determine the critical path. Build a plan from those dependencies and identify who can unblock each one before committing to a launch date.

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