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The retail operating system

One engine for every retail decision.

Most retailers run four or five separate tools.

Search in one tool, pricing in another, ads bolted on top — nobody owns the order shoppers see, and margin leaks between them. The Unified Decision Engine governs relevance, inventory, margin and sponsored demand in one pass, on every surface, including the AI assistants now doing the shopping.

Start with one surface. Leave the rest of your stack untouched.

Need one thing first? Start with our AI product recommendation engine or AI site search.

Sponsored substitutions in grocery chat | Particular Audience

When a grocery item is out of stock, a chat assistant can offer relevant substitutes, and one can be a labelled sponsored alternative. The shopper.

Sponsored substitutions in grocery chat

When a grocery item is out of stock, a chat assistant can offer relevant substitutes, and one can be a labelled sponsored alternative. The shopper chooses; nothing is swapped without approval.

Relevance first

A substitute must match size, diet and use. A sponsored product that fails those checks is not shown.

Label and choose

Show the usual item, the organic substitute and the sponsored one, clearly labelled.

Measure

Track accepted swaps and whether shoppers return to their usual item later.

Run it with Particular Audience

Sponsored Prompts runs on Adaptive Transformer Search and the open-source ATS MCP server. Advertisers pick products or a collection; each item surfaces automatically, labelled, in chats, prompts and AI searches where it scores highly.

Sources

How Particular Audience does it

Frequently asked questions

Can a brand pay to replace a shopper's usual item?

Only as a labelled, relevant option the shopper chooses.

Does this work for dietary needs?

Only where product attributes confirm the need.

Related guides

Use cases by retail vertical · All guides